Privacy Policy

Divine Routes Tourism is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect information when you engage with our services.

1. Information Collection
  • Personal Information: We collect personal information necessary to provide you with travel services. This includes your name, contact details, passport information, and payment information.
  • Travel Preferences: To personalize your travel experience, we may collect details about your preferences, interests, and travel history.
  • Automatic Data Collection: When you visit our website, we may use cookies and similar technologies to collect non-personal data, such as browser type, IP address, and browsing behavior, to improve user experience.
2. Use of Collected Information
  • Booking and Services: We use your personal information to process bookings, manage reservations, and provide requested services.
  • Customer Support: Your contact information allows us to communicate with you, answer inquiries, and provide support before, during, and after your trip.
  • Marketing and Promotions: With your consent, we may use your information to send newsletters, promotions, or updates about new travel offers and services. You can opt out of these communications at any time.
  • Improving Our Services: Data from cookies and user feedback helps us enhance our website functionality and improve our services.
3. Information Sharing
  • Third-Party Providers: We may share relevant information with third-party providers, such as airlines, hotels, and other travel partners, to complete bookings and ensure a seamless travel experience.
  • Legal Compliance: We may disclose personal information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our clients and staff.
  • Business Transfers: In the event of a business merger or sale, client information may be transferred as part of the transaction. We will notify you of any changes in data ownership.
4. Data Security
  • Protection Measures: Divine Routes Tourism uses encryption, firewalls, and secure servers to protect personal information against unauthorized access, alteration, or destruction.
  • Restricted Access: Only authorized employees and trusted partners have access to personal information, and they are required to maintain its confidentiality.
  • Data Retention: We retain personal information only for as long as necessary to fulfill booking purposes or to comply with legal obligations.
5. Your Rights and Choices
  • Access and Update: You have the right to access, update, or correct your personal information. Contact us if you need to make changes to your data.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the unsubscribe link or contacting us directly.
  • Delete or Restrict Processing: If you wish to delete your information or restrict how we process it, please reach out to our team. Certain limitations may apply based on legal and operational requirements.
6. Cookies and Tracking
  • Our website uses cookies to enhance user experience, analyze web traffic, and enable certain website features. You can control cookie settings through your browser. However, disabling cookies may impact the functionality of our website.
7. Third-Party Links
  • Our website may contain links to third-party sites. Divine Routes Tourism is not responsible for the privacy practices of these sites. We encourage users to review the privacy policies of any external websites they visit.
8. Updates to the Privacy Policy
  • Divine Routes Tourism reserves the right to update this Privacy Policy as needed to reflect changes in our practices or for legal and regulatory requirements. Clients will be informed of significant changes, and the latest version will always be available on our website.
9. Contact Us
  • If you have questions about our Privacy Policy or wish to exercise any of your data rights, please contact our Privacy Officer at:

By using Divine Routes Tourism’s services, you agree to the terms outlined in this Privacy Policy. We are committed to protecting your privacy and providing a secure, personalized travel experience.